Customer Service

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  • Shopify for Dummies cover art

    • Shopify for Dummies

    • By: Paul Waddy
    • Narrated by: Grant Cartwright
    • Length: 13 hrs and 51 mins
    • Release date: 29-08-23
    • Language: English
    • Not rated yet

    • Launch a successful online store in moments with the help of the most popular ecommerce platform on the planet....

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  • The Good Jobs Strategy cover art

    • The Good Jobs Strategy

    • How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits
    • By: Zeynep Ton
    • Narrated by: Tanya Eby
    • Length: 8 hrs and 20 mins
    • Release date: 14-01-14
    • Language: English
    • 4.5 out of 5 stars 10 ratings
    • Almost one in four American working adults has a job that pays less than a living wage....

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  • The Employee Experience cover art

    • The Employee Experience

    • How to Attract Talent, Retain Top Performers, and Drive Results
    • By: Tracy Maylett EdD, Matthew Wride JD, Kerry Patterson - foreword
    • Narrated by: Graham Rowat
    • Length: 7 hrs and 26 mins
    • Release date: 09-07-19
    • Language: English
    • 5 out of 5 stars 4 ratings

    • Employees who have a fulfilling, rewarding work experience perform better, achieve more, and bring more value to the organization. The Employee Experience teaches you how to leverage the full potential of your people to transform your future....

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  • Leading Digital cover art

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  • HBR's 10 Must Reads for CEOs cover art

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  • Grow: How Ideals Power Growth and Profit at the World's Greatest Companies cover art

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  • Zero to Sold cover art

    • Zero to Sold

    • How to Start, Run, and Sell a Bootstrapped Business
    • By: Arvid Kahl
    • Narrated by: Derek Botten
    • Length: 10 hrs and 48 mins
    • Release date: 06-03-21
    • Language: English
    • 4.5 out of 5 stars 19 ratings

    • Zero to Sold is a comprehensive and actionable guide through the four stages of a bootstrapped business: Preparation, Survival, Stability, and Growth....

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  • Human + Machine cover art

    • Human + Machine

    • Reimagining Work in the Age of AI
    • By: Paul R. Daugherty, H. James Wilson
    • Narrated by: Jamie Renell
    • Length: 5 hrs and 55 mins
    • Release date: 10-04-18
    • Language: English
    • 4 out of 5 stars 65 ratings
    • Look around you. Artificial intelligence is no longer just a futuristic notion. It's here right now - in software that senses what we need, supply chains that "think" in real time....

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  • Roadmap to Revenue: How to Sell the Way Your Customers Want to Buy cover art

    • Roadmap to Revenue: How to Sell the Way Your Customers Want to Buy

    • By: Kristin Zhivago
    • Narrated by: Ron Welch
    • Length: 10 hrs and 4 mins
    • Release date: 12-06-18
    • Language: English
    • 5 out of 5 stars 1 rating

    • In this one-of-a-kind revenue-growth how-to audiobook, revenue coach Kristin Zhivago lays out the method that she has used to help hundreds of business owners and managers reverse-engineer their successful sales so they can manufacture new sales in quantity....

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  • The Online Marketplace Advantage cover art

    • The Online Marketplace Advantage

    • Sell More, Scale Faster, and Create a World-Class Digital Customer Experience
    • By: Adrien Nussenbaum, Philippe Corrot
    • Narrated by: Shawn Compton
    • Length: 5 hrs and 34 mins
    • Release date: 25-04-23
    • Language: English
    • 4 out of 5 stars 1 rating

    • In today's digital-first economy, marketplaces are growing at twice the rate of overall eCommerce—and proving that traditional eCommerce is no longer enough. The Online Marketplace Advantage reveals the strategies every enterprise needs to take the lead....

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  • Marketing Rebellion cover art

    • Marketing Rebellion

    • The Most Human Company Wins
    • By: Mark Schaefer
    • Narrated by: Mark Schaefer
    • Length: 7 hrs and 14 mins
    • Release date: 21-01-19
    • Language: English
    • 4.5 out of 5 stars 40 ratings

    • Are you overwhelmed by the breathtaking rate of change in the business world? Are confusing consumer trends, the unrelenting pace of technology, and the breakneck speed of digital marketing making you feel irrelevant and lost? Listen to find out more....

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  • Marketing for Dummies, 6th Edition cover art

    • Marketing for Dummies, 6th Edition

    • By: Jeanette McMurtry MBA
    • Narrated by: Gina Marie Davies
    • Length: 16 hrs and 41 mins
    • Release date: 20-12-22
    • Language: English
    • 5 out of 5 stars 1 rating

    • In a post-pandemic, up or down economy, it's harder than ever to meet highly complex and ever-changing customer expectations. The top-selling Marketing For Dummies covers basics like sales strategy, channel selection and development, pricing, and advertising....

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  • The Art of Business Value cover art

    • The Art of Business Value

    • By: Mark Schwartz
    • Narrated by: Eric Martin
    • Length: 4 hrs and 6 mins
    • Release date: 16-10-17
    • Language: English
    • 4.5 out of 5 stars 26 ratings
    • Do you really understand what business value is? Information technology can and should deliver business value. But the Agile literature has paid scant attention to what business value means....

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  • Embracing ChatGPT for Business Success cover art

    • Embracing ChatGPT for Business Success

    • Simplified Digital Solutions to Enhance Efficiency, Gain Advantage, and Optimize Cost for Entrepreneurs Skeptical About Emerging AI Technologies
    • By: DBR Publishing
    • Narrated by: Emily Thiel
    • Length: 3 hrs and 49 mins
    • Release date: 03-12-23
    • Language: English
    • 5 out of 5 stars 50 ratings

    • Use ChatGPT to revolutionize your small business and leave competitors in the dust....

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  • The Agenda cover art

    • The Agenda

    • What Every Business Must Do to Dominate the Decade
    • By: Michael Hammer
    • Narrated by: Michael Hammer
    • Length: 6 hrs and 2 mins
    • Release date: 05-10-01
    • Language: English
    • 4.5 out of 5 stars 3 ratings

    • The Agenda teaches the ideas and techniques that any company—large or small, service firm or manufacturer—can use to out-execute and out-innovate its competitors....

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  • X cover art

    • X

    • The Experience When Business Meets Design
    • By: Brian Solis
    • Narrated by: Steven Menasche
    • Length: 6 hrs and 25 mins
    • Release date: 11-05-17
    • Language: English
    • 4.5 out of 5 stars 3 ratings
    • Success and the future of business is experiential, and this is the time to learn how to create and cultivate meaningful experiences....

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  • Winning at New Products cover art

    • Winning at New Products

    • Creating Value Through Innovation
    • By: Robert G. Cooper
    • Narrated by: James Edward Thomas
    • Length: 17 hrs and 25 mins
    • Release date: 21-09-17
    • Language: English
    • 4 out of 5 stars 3 ratings
    • Robert G. Cooper demonstrates why consistent product development is vital to corporate growth and how to maximize your chances of success....

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  • Customers Know You Suck cover art

    • Customers Know You Suck

    • Actionable CX Strategies to Better Understand, Attract, and Retain Customers
    • By: Debbie Levitt
    • Narrated by: Debbie Levitt
    • Length: 16 hrs and 35 mins
    • Release date: 15-02-23
    • Language: English
    • 5 out of 5 stars 4 ratings

    • Customers Know You Suck is the how-to manual for customer centric product marketing. Its highly actionable models, maps, and processes empower everyone to improve the customer experience....

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  • Story Brand cover art

    • Story Brand

    • The Ultimate Guide to Effective Branding, Learn About Strategies and Techniques on How to Get Notice and Successfully Market Your Brand in the Digital World
    • By: Max Sukis
    • Narrated by: Todd Studer
    • Length: 43 mins
    • Release date: 01-09-20
    • Language: English
    • Not rated yet

    • In this audiobook, you will learn all about how to build a successful brand. You will discover how to effectively market your brand online. It would show you techniques on how to keep ahead of the game by showing you how to integrate online marketing into your overall marketing strategy....

    Regular price: £3.99 or 1 Credit

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  • The Social Media Management Handbook cover art

    • The Social Media Management Handbook

    • Everything You Need to Know to Get Social Media Working in Your Business
    • By: Robert Wollan, Nick Smith, Catherine Zhou
    • Narrated by: Sean Crisden
    • Length: 10 hrs and 49 mins
    • Release date: 10-07-20
    • Language: English
    • Not rated yet

    • The Social Media Management Handbook provides a complete toolbox for defining and practicing a coherent social media strategy. It is a comprehensive resource for bringing together such disparate areas as IT....

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