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The Mom Test

How to Talk to Customers & Learn If Your Business Is a Good Idea When Everyone Is Lying to You

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The Mom Test

By: Rob Fitzpatrick
Narrated by: Rob Fitzpatrick
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About this listen

The Mom Test is a quick, practical guide that will save you time, money, and heartbreak.

They say you shouldn't ask your mom whether your business is a good idea, because she loves you and will lie to you. This is technically true, but it misses the point. You shouldn't ask anyone if your business is a good idea. It's a bad question, and everyone will lie to you at least a little. As a matter of fact, it's not their responsibility to tell you the truth. It's your responsibility to find it, and it's worth doing right.

Talking to customers is one of the foundational skills of both customer development and lean startup. We all know we're supposed to do it, but nobody seems willing to admit that it's easy to screw up and hard to do right. This book is going to show you how customer conversations go wrong, and how you can do better.

©2013 Robfitz Ltd (P)2019 Robfitz Ltd
Entrepreneurship Management Sales & Selling Business

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What listeners say about The Mom Test

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absolute gold

I LOVED IT!
The author is a great guy with vast experience that is in the book.
He reads marvelously, sometimes getting a little bit off the track of written text, which greatly improved the pleasure of listening.
Out of more than 30 audible books I enjoyed LISTENING to this was the most natural and pleasing experience.
Thanks a lot, Rob!

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excellent

excellent info and narration style was great, excellent info and narration style was great, excellent info and narration style was great

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A must read

A must read for every entrepreneur or anyone working with customers. The book should be taught in schools.

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Essential if you’re building something new

I run a team building company and I’m looking at creating new products to do with sustainability, I knew I needed to do customer research and this book was exactly what I needed it. Problem is exactly what he’s talking about and the river is this an easy to digest format. Essential business listening imo.

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An impactful fast read

Great book with high impact. Guiding you step by step on having great customer conversations. It’s a 101 for any founder. Thanks Rob for sharing this!

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follow the tips on this book me on day 1

loved it
amazing
totally works
i got so much more opportunities to talk to customers
i am gonna listen to this again and take notes this time

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Short but good

Short but concise guide to user testing. Lots of excellent advice. Audio format is good to get the main arguments/techniques/how to advice but print would probably be easier.

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Quality guide to market research

Every one who ever tries to solve any problems should read this book. Unbelievably concise, insightful and valuable

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Must have to start a business

Just read it. Thank me later

The best piece of advice you will never get.

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Must read for marketers and entrepreneurs

Really enjoyed the author's occasionally stumbly reading of this, felt very human! The contents of this book are indispensable for anyone trying to make anything for anyone. Already decided this will be one of the rare books I revisit annually. Go buy it :)

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