Blake Morgan
AUTHOR

Blake Morgan

Business & Careers
Tap the gear icon above to manage new release emails.
Blake Morgan was called “The Queen of CX” by Meta. She is a customer experience futurist and author of three books on customer experience. Her newest book is called “Customer-Focused Leadership: The New Rules For Building Business Around Today’s Customer” coming out July of 2024. She was called one of the top 40 female keynote speakers by Real Leaders Magazine. She is the host of the Modern Customer Podcast. Blake is a guest lecturer at Columbia University, the University of California, San Diego as well as adjunct faculty at the Rutgers executive education MBA program. She has worked with companies like Coca-Cola, AT&T, The Federal Reserve Bank and many more. Blake contributes to Forbes and is the host of The Modern Customer Podcast. She lives in Southern California with her husband, their two children and two dogs.
Read more Read less
Not an Audible member?
From £7.99/month after 30 days. Renews automatically. See here for eligibility.
Start your free 30-day trial

Best Sellers

Product list
  • The 8 Laws of Customer-Focused Leadership cover art

    Regular price: £12.99 or 1 Credit

    Sale price: £12.99 or 1 Credit

    Try for £0.00
  • The Customer of the Future cover art

    Regular price: £12.99 or 1 Credit

    Sale price: £12.99 or 1 Credit

    Try for £0.00
  • More Is More cover art

    • More Is More

    • How the Best Companies Go Farther and Work Harder to Create Knock-Your-Socks-Off Customer Experiences
    • By: Blake Morgan
    • Narrated by: Caroline McLaughlin
    • Length: 5 hrs and 13 mins
    • Release date: 30-05-17
    • Language: English
    • 3 out of 5 stars 6 ratings

    Regular price: £14.99 or 1 Credit

    Sale price: £14.99 or 1 Credit

    Try for £0.00

Are you an author?

Help us improve our Author Pages by updating your bibliography and submitting a new or current image and biography.
Visit Amazon Author Central