Community and Hospitality: In-Depth with Jay Corcraighe In this episode, Jay dives into the meaning of community and its importance in the hospitality industry. Jay explains how the Instagram handle 'Barethren' reflects values and role in supporting the bartending community.

Jay talks about some really cool initiatives like affordable meals for hospitality workers and organizing events for young bartenders.

Jay shares insights on the differences between hospitality standards in New Zealand and Australia, the impact of COVID-19 on the industry, and the crucial role of branding. Jay also discusses his journey, including his experiences in Australia, and touches on both positive and negative aspects of employer-employee relationships in the hospitality sector.

The episode wraps up with Jay's future aspirations, focusing on building his personal brand and fostering community growth. 00:00 Introduction and Defining Community 01:15 The Origin of 'Barethren' 03:13 Facilitating Community in Auckland 07:00 Personal Journey and Overseas Experience 19:56 Challenges and Changes in the Industry 23:32 Addressing Alcohol Consumption and Responsibility 29:06 Thoughts on Cocktail Competitions 33:24 Imagery and Branding in Bars 34:42 Creating Unique Cocktails 36:01 Positive Employer Experiences 40:16 Negative Employer Experiences 44:05 Comparing Hospitality in New Zealand and Australia 49:48 Memorable Bar Experiences 53:32 Future Trends in Hospitality 01:00:36 Career Aspirations and Personal Branding

This episode dives deep into the experiences of working in a female-dominated bar, discussing the unique challenges and achievements. The conversation covers the physical demands of the job, the progression from different hospitality roles across various countries, and the importance of teamwork and loyalty in a high-pressure environment. It sheds light on the occasional struggle with customer behavior, the evolution of the industry, and the balance between maintaining professional decorum and staying true to oneself. The discussion also touches on cultural influences, creative cocktail making, and the importance of having fun while managing a bar. 00:00 Introduction and Setting the Scene 00:03 Challenges and Dynamics of an All-Female Team 02:46 Personal Stories and Career Journey 03:00 Experiences in Different Countries 04:29 Working in High-Pressure Environments 07:47 Managing and Leading a Team 11:43 Handling Difficult Customers 14:15 COVID-19 Impact and Adaptations 17:48 Balancing Work and Personal Life 24:20 Handling Injustice and Anger 25:23 Dealing with Difficult Customers 26:59 Empowering Young Staff 30:22 Long Shifts and Hard Work 36:15 Quickfire Questions and Fun Stories 45:16 Hospitality Horror Stories 47:09 Final Thoughts and Advice

Navigating Employer-Employee Dynamics in Hospitality In this interview I sit down with Josh Loman. He is one of our employees at Teresa Bar, and we explore the complexities of the employer-employee relationship in the hospitality industry. Josh shares his career journey, highlighting the challenges and learning experiences associated with switching jobs often and eventually finding stability. We delve into personal anecdotes about work experiences, emphasizing the benefits of mutual respect, the importance of feedback, and how hospitality can be akin to a sports team rather than a family. We also touch on serious matters like disciplinary actions, stressing the need for understanding and compromise from both employers and employees. The conversation is laced with humorous personal stories, offering a candid reflection on the realities of working in bars and maintaining a positive work environment. 00:00 Introduction and Setting the Scene 00:33 Josh's Career Journey 02:20 Working at Teresa Bar 06:13 Employer-Employee Dynamics 10:30 Handling Disciplinary Actions 16:17 Balancing Work and Personal Life 20:41 Employer Relations and Bullying 20:51 Worst Boss Experiences 23:18 First Bar Job Stories 25:41 Crazy Bar Owners and Scams 29:20 The Importance of Mutual Respect 33:09 Biggest Work Mistakes 35:39 Final Thoughts on Employer-Employee Relationships