Listen free for 30 days

Listen with offer

Preview
  • Three Tools for Tackling Tough Conversations

  • By: Phil M. Jones
  • Narrated by: Phil M. Jones
  • Length: 29 mins
  • 4.2 out of 5 stars (156 ratings)

£0.00 for first 30 days

Thousands of incredible audiobooks and podcasts to take wherever you go.
Immerse yourself in a world of storytelling with the Plus Catalogue - unlimited listening to thousands of select audiobooks, podcasts and Audible Originals.
£7.99/month after 30 days. Renews automatically. See here for eligibility.

Three Tools for Tackling Tough Conversations

By: Phil M. Jones
Narrated by: Phil M. Jones
Try for £0.00

£7.99/month after 30 days. Renews automatically.

Buy Now for £5.99

Buy Now for £5.99

Pay using card ending in
By completing your purchase, you agree to Audible's Conditions of Use and authorise Audible to charge your designated card or any other card on file. Please see our Privacy Notice, Cookies Notice and Interest-based Ads Notice.

Summary

Finding ways to express yourself effectively in tense situations, from negotiations with a potential client to thorny discussions with a colleague, is the key to career success. In this workshop, communications expert Phil Jones shares how three key traits - curiosity, empathy, and courage - have the power to transform any encounter into a meaningful conversation and getting what you want.

You'll explore excerpts from three surprising titles that forever changed how Phil approaches complex conversations - and meet a precocious, telekinetic young heroine; a master of asking the right questions; and a leader who takes off their armor, embraces vulnerability, and leads with courage.

Key Takeaways:

  • Meet in Person: Face-to-face interactions give you surprising insight and power
  • Turn Your Vulnerability into a Strength: Tips for staying open and creating new opportunities
  • Flex Your Empathy Muscles: Simple practices to help you feel across the aisle and disarm the situation
  • Find Win-Wins: How curiosity and “micro-asks” help you get what you want

About the Mentor:

Everyone has something to sell. Phil M. Jones believes we can influence people and get results - all while maintaining our integrity. He’s made it his life’s work to demystify the decision-making process, reframe what it means to “sell” and share communications skills that empower confidence and immediately impact our bottom line. Author of five international best-selling books, and the youngest winner of the coveted “British Excellence in Sales and Marketing Award”, Phil helps leaders and rising stars around the world have brave conversations and get what they want.

©2019 Audible Originals, LLC (P)2019 Audible Originals, LLC.
activate_Holiday_promo_in_buybox_DT_T2

Listeners also enjoyed...

Exactly What to Say cover art
Pure and Simple: How to Simplify Your Life, Do Less, and Get More cover art
How to Have More Time cover art
Goal Setting cover art
High Performance Habits cover art
15 Secrets Successful People Know About Time Management cover art
How to Talk to Anyone About Anything cover art
Conversation cover art
The Accidental Creative cover art
Triggers cover art
The Like Switch cover art
Vlog Like a Boss cover art
The Coaching Habit cover art
You Are a Writer (So Start Acting Like One) cover art
Story Structure: The Key to Successful Fiction cover art
The Art of Extraordinary Confidence cover art

What listeners say about Three Tools for Tackling Tough Conversations

Average customer ratings
Overall
  • 4 out of 5 stars
  • 5 Stars
    88
  • 4 Stars
    30
  • 3 Stars
    22
  • 2 Stars
    10
  • 1 Stars
    6
Performance
  • 4.5 out of 5 stars
  • 5 Stars
    77
  • 4 Stars
    37
  • 3 Stars
    16
  • 2 Stars
    2
  • 1 Stars
    6
Story
  • 4 out of 5 stars
  • 5 Stars
    70
  • 4 Stars
    31
  • 3 Stars
    18
  • 2 Stars
    9
  • 1 Stars
    7

Reviews - Please select the tabs below to change the source of reviews.

Sort by:
Filter by:
  • Overall
    3 out of 5 stars
  • Performance
    4 out of 5 stars
  • Story
    2 out of 5 stars

Longer than it needs to be but still good content

The beginning is very anecdotal and while it’s a nice story this could be cut down to the final 10-15 mins which were pretty useful. It’s not ground breaking but not to be dismissed either. A relatively enjoyable 30 min listen all in all

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Surprisingly good for 30mins

Great tips and pointers for further exploration. Actionable advice that I’ll apply from today! Very inspiring and empowering.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    3 out of 5 stars
  • Performance
    4 out of 5 stars
  • Story
    3 out of 5 stars

Could have been more direct but still great

Great advice. Sped up to 1.40x as I was getting bored with the scene setting stories.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    3 out of 5 stars
  • Performance
    3 out of 5 stars
  • Story
    4 out of 5 stars

short and simple

if you want to deal with difficult discussions read Matilda. that's the basic message.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Short, easy to assimilate

Great stories to help with complex topics. short enough to complete on a train ride into work.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

A Comprehensive Guide To Better Conversations

This is a very short but acurate account of an approach myself and other coaches are transitioning towards in order to nurture growth and happiness. No this isn't a liberal lesson on empathy (although empathy is important), it is collection of condensed points developed by the best business and coaching minds and thus worth just under an hour of your time.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

The Best 30mins you will invest your time in.

The Storytelling was great and the book sums up everything perfectly. The time the book was done I was wanting more, I will now invest into Phill M.Jones books to see what else he has to offer.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    3 out of 5 stars
  • Performance
    4 out of 5 stars
  • Story
    4 out of 5 stars

ok listen

little more than a book review but pleasant enough half hours worth of listening.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    4 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    2 out of 5 stars

don't waste 1 credit on this unless:

honestly it's a copy of the basic points of how to make friends and influence people , but adding some small stuff too . If you get it by audible plus then it's worth the read , otherwise just spend the 1 credit in the much better life changing book I said in the beginning.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

  • Overall
    1 out of 5 stars
  • Performance
    1 out of 5 stars
  • Story
    1 out of 5 stars

30min Book Review

Poor author who never encountered difficulties promoting 3 other books and pretending like they have a deeper meaning to his success

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!