The Power of Moments
Why Certain Experiences Have Extraordinary Impact
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The Power of Moments
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Narrated by:
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Jeremy Bobb
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By:
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Chip Heath
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Dan Heath
About this listen
The New York Times best-selling authors of Switch and Made to Stick explore why certain brief experiences can jolt, elevate and change us - and how we can learn to create such extraordinary moments in our life and work.
What if a teacher could design a lesson that he knew his students would remember 20 years later? What if a doctor or nurse knew how to orchestrate moments that would bring more comfort to patients? What if you had a better sense of how to create memories that matter for your children? Many of the defining moments in our lives are the result of accident or luck - but why leave our most meaningful, memorable moments to chance when we can create them?
In The Power of Moments, Chip and Dan Heath explore the stories of people who have created standout moments, from the owners who transformed an utterly mediocre hotel into one of the best-loved properties in Los Angeles by conjuring moments of magic for guests, to the scrappy team that turned around one of the worst elementary schools in the country by embracing an intervention that lasts less than an hour.
Filled with remarkable tales and practical insights, The Power of Moments proves we all have the power to transform ordinary experiences into unforgettable ones.
©2017 Chip Heath and Dan Heath (P)2017 Random House AudiobooksListeners also enjoyed...
What listeners say about The Power of Moments
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Overall5 out of 5 stars
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- Ducarta
- 04-11-19
One of the best Books I've read this year
I will certainly have to re-listen and update this review but for now it's enough to say this book is immensely valuable to anyone looking to understand and harness the power of powerful moments.
A must buy.
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1 person found this helpful
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- Anonymous User
- 20-09-23
Wow
This is really a life changing book!
I want to read it again and take notes
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Overall4 out of 5 stars
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- papapownall
- 04-06-21
We feel more alive when life is not certain
Chip Heath (professor of Organizational Behavior) and his brother Dan Heath have written this shortish but clever book which describes how short moments in time can have a long lasting impact of people and their lives. Moments are, apparently, what makes life meaningful and this book describes ways in which surprise techniques can be used to influence behaviour, for example the John Deere company has developed a "first day" experience for its new hires that is designed to make a positive first impression. We can achieve our goals by splitting them down into milestones and turning it into a game by introducing playfulness. We all feel alive when life is not totally certain and, whilst I found that there was nothing groundbreaking in this book, it was an entertaining read which I enjoyed.
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2 people found this helpful
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- SM
- 01-05-24
Thought provoking start to finish
Exceptionally powerful insights and lessons. Highly recommended. It is a multiple read imho to really embrace all the elements.
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- Amazon Customer
- 21-01-18
Brilliant
I have become a big fan of all of chip and Dan heath's books. This is another great book I learnt so much from
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3 people found this helpful
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- António Xavier Pinto Marante
- 04-11-19
One of the best of the year
Must read for people in the hospitality industry. Going for second round! Great Great job!
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- Miss D
- 08-02-19
Ideal reading for businesses and individuals
The findings in this book are insightful and valuable for anyone running a business. And if you're looking to uplevel your personal life and relationships there's a lot that can be taken from this book too.
Creating defining moments for customers in transitions and milestones is something every business could be doing better, we've added this book to our business book club so that we can brainstorm ways of implementing these findings in our own business.
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- jan faller
- 02-05-20
Create moments, don't just wait for them.
I was deeply focused on the typical sales and wealth books, when I questioned my path for a balanced live more and more and thought that the reason I was doing it is to actually have good moments and a fulfilled life. I stumbled upon this book and thought it might be a good addition to expanding Influence strategies with customers but also with myself. How can we make our own perseptuins of what we experience better? This book gives you some interesting stories and examples to think about how you can actively make your own moments especial. They focus on strategies that you can use to make most moments even more special. First you understand why some moments are special and the you start identifying the reason for them to be special and how you can actively attach meaning and emotions to each of them by simply tweaking every moment a bit. It definetely makes one or another moment more memorable. I liked it quite a bit and it gave me new insight into how to improve the bland and forgettable day to day.
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- Lina Arbelaez
- 28-06-18
inspiring
un libro que enriquece la vida y el corazón desde muchas perspectivas laboral: personal, familiar, de pareja, en el ámbito educativo, deportivo y todos los demás aspectos donde uno quiera hacer de cada momento un momento especial
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- Deirdre Lynam
- 04-03-19
insightful
I loved the stories weaved...and the importance of peak moments in everyday living. hugely inspirational..thank you😀.
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1 person found this helpful