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The Heart of Business

By: Hubert Joly, Caroline Lambert - contributor
Narrated by: Hubert Joly, William Sarris
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Summary

How to unleash "human magic" and achieve improbable results.

Hubert Joly, former CEO of Best Buy and orchestrator of the retailer's spectacular turnaround, unveils his personal playbook for achieving extraordinary results.

Joly and his team rebuilt the company into one of the nation's favorite employers, vastly increased customer satisfaction, and dramatically grew Best Buy's stock price, while making Best Buy a leader in sustainability and innovation.

In The Heart of Business, Joly shares the philosophy behind the resurgence of Best Buy: pursue a noble purpose, put people at the center of the business, create an environment where every employee can blossom, and treat profit as an outcome, not the goal.

Putting this approach into practice requires radically rethinking how we view work, how we define companies, how we motivate, and how we lead. Joly shares memorable stories, lessons, and practical advice, all drawn from his own personal transformation from a hard-charging McKinsey consultant to a leader who believes in human magic.

The Heart of Business is a timely guide for leaders ready to abandon old paradigms and reinvent capitalism so that it contributes to a sustainable future. Visit TheHeartofBusiness.org to learn more.

PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.

©2021 Hubert Joly (P)2021 Gildan Media
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What listeners say about The Heart of Business

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Inspiring and very well articulated. Hubert makes a very important topic highly accessible to all.

I was recommended this book by my coach as I work through my own journey in figuring out what sort of leader I wish to be and I have to say it has been an excellent recommendation and a book I will come back to again and again on my journey.

Thank you

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Forget purpose. Have Heart!

What a wonderful book, full of anecdotes about how businesses can show their human face above all else. Thank you Hubert and Caroline 🙏

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He was foretold…

An inspiring read. The first business book that ever made me cry… Be this kind of leader.

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Inspiring story on purposeful and human leadership

This is a personal and inspiring story on leadership that every aspiring or humble leader would want to listen to as an act of serving those impacted by their leadership. Leadership has never been about being less human, yet often it has been misunderstood and misused as such. This book is an account on why and what purposeful leadership acts, talks and feels like.

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Text to speech?

The heart of business is a good book & almost a biography oh Hubert Joly’s business life. More content around the turnaround of best would have been great as it’s very top line & really only starts to explore some of the concepts that were used in the turnaround.

Fir me personally I found the book engaging but the voice reading was like a text to speech program, very dull and almost robotic. If you like books read by the author then this isn’t fir you. However if you want a book that explores a different way to look at businesses & leadership then this is worth a listen.

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