what is important most

I was told that I do not listen and didnt agree or understand. After listening to this audiobook, I felt a lot of guilt to have not given enough space for someone to talk. Great enlightening book!

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Easy to grasp

Just the right length of the book to listen to. Great informative sections for application.

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amazing and I can relate

this book was wonderful. I feel I am a terrible listener and this can only help me improve, I wi definitely master these tips and methods..

I related to the mother dying suddenly one moment they there, the next they are gone.. and I feel I have just been in Limbo since then... 6 years later I think it's time I practiced active listening and become like my mother... she was an angel to so many.

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Really enjoyed.

Loved the pace and way it was read. Very enjoyable to listen to and lots of important things to be reminded of (from someone whose job and friendships involve putting this into practice).

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so helpful

I wanted to listen to this audio book because I work with young people and am often helping them when they are struggling. This book offers such thoughtfu, practical advice and is so helpful. I recommend it highly.

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Some very practical guidance

I feel we all know the value of good communication and a lot of us want to be able to support our loved ones in the best way for them.

I have a sales business and have a brother who is experiencing some mental health challenges so I found some of the practical questions designed to get the person to feel comfortable to speak invaluable.

I am now going to study the book as I want to retain more of the ideas and test them out.

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8 people found this helpful

very clear voice

Both narration and content very clear and understandable. very interesting perspective on the world of mental health.

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We should all listen to this

Really insightful and interesting look at how to help someone when they are going through a troubling time. Provides practical tips and real life case studies to bring the theory to life. Inspiring and up beat it provides a light to follow for people who want to help others out of darkness.

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Practical and to the point

I found this book as I wanted to learn more about listening in general, though this book is specifically about how to help and listen to people you care about who are going through something difficult. It was interesting, practical and helpful. As someone who quickly goes into "solution mode" when I see someone struggle, the chapter on "it's ok not to be ok" helped me to see how that can be unhelpful when a person is in a negative mindset and they just want to be heard, not "fixed".

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Some good tips, but too focused on crisis

There are some interesting bits to this, but as someone has said it is more of an advert for the Samaritans than it suggests it will be on the cover. It is also, as a result, very focused on people in crisis, rather than being a general guide that is obviously applicable to everyday (non-crisis) situations and life. That isn’t to say there aren’t good tips within it, but if you aren’t picking it up because you have someone in real trouble and you want to know where to turn or what to do, and you just want to know how to listen better in, say, an everyday work situation, then the Samaritans part may become a little annoying.

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