Effective Communication Skills
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Effective Communication Skills
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Narrated by:
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Dalton Kehoe
About this listen
From asking a waiter for an unusual substitution to urging a service manager to get your car finished sooner to swaying your significant other toward a particular film or show, many of the decisions you make are decided by talking. And no matter why you engage in face-to-face talk, there's no way to insulate yourself from the dangers of miscommunication.
These 24 mind-opening lectures are your chance to learn more about how you communicate verbally, the common problems you can encounter in doing so, and how you can improve your own effectiveness - especially by overcoming the psychological and biological hard-wiring that too often gets in the way.
Professor Kehoe offers a trove of practical techniques for successful communication, from everyday interactions in the home or workplace to managing your reactions and speaking effectively in conflict- and tension-laden situations.
You'll learn how early cultural learning and deeply learned patterns of reaction in our unconscious mind enhance or undermine your ability to communicate effectively; how your sense of self develops in everyday talk during your childhood; the specific styles of talking you use in most situations; and the basic techniques of perhaps the most important and neglected aspect of human conversation, the art of active listening.
When you consider the complexities of conversation, it's a wonder that things ever work out as well as they do. But with the knowledge, strategies, and skills offered by this course, that hard-to-find effectiveness will be only a conversation away.
PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your Library section along with the audio.
©2011 The Teaching Company, LLC (P)2011 The Great CoursesListeners also enjoyed...
What listeners say about Effective Communication Skills
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Overall5 out of 5 stars
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Story5 out of 5 stars
- Escape
- 23-02-19
Great, very useful book to listen. would recommend
This is a good book to.listen, lots of insights to gain about effective communication skills.
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1 person found this helpful
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- gemma
- 21-10-17
brilliant
loved this book. my next telask is to work out how to put the skills discussed in this book into practice. So they become my unconscious ways of communicating.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
- Katie
- 06-01-15
Fab
Interesting accessible and informative and useful. Good overview of key and relevant issues. Up to date and varied. Thank you
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5 people found this helpful
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- Ben
- 12-08-19
Essential listening
The information comes across very well, is easy to follow and digest.
The knowledge held in this book is a must for everyone.
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1 person found this helpful
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Overall5 out of 5 stars
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- Irina B
- 18-10-22
Great course!
I've learned so much from this course, I'm actually recommending it to everyone I know.
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Overall3 out of 5 stars
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Story4 out of 5 stars
- Daniel J. R. May
- 12-05-22
Interesting subject, badly communicated
This book covers an interesting & important subject, but ironically it is badly communicated. It took me months to finish because I didn't look forward to listening to it - which is a shame.
I think one of the main problems is that the signal to noise ratio is so low. There are some very useful bits of information, but they are buried in so much waffle that you lose track of them.
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Overall5 out of 5 stars
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- SW
- 26-09-15
This is the best audio book on comms and self development.
It is a long audio book, but stick with it. It is THE best communications and self development boom I have listened to. Very very enlightening.
Well done Professor Dalton Kehoe
And THANK YOU
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12 people found this helpful
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Overall4 out of 5 stars
- Ken
- 07-04-16
Quite helpful
Gift of language sets humans apart, becoming effective at it, invaluable advantage in all aspects. well taught.
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Overall3 out of 5 stars
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- Martin Tosas
- 01-01-22
Not too engaging narrator
The subject is interesting but the way the narrator speaks, ever-fascinated kind of speech, becomes tiring and monotonous very quickly and made it easy for me to keep disconnecting and miss much of what was being said.
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- Anonymous User
- 17-01-21
Life changing
I did notice a significant change in my relationships after I started using the techniques and concepts described. Definitely worth it!
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1 person found this helpful